1. Purpose of Collection and Use of Personal Information:

Identification for service usage, verification of real name, confirmation of intention to join, age-restricted service usage

Delivery of notifications, securing channels for complaints handling and communication, obtaining accurate delivery information for goods delivery

Other purposes including providing smooth and high-quality services

2. Items of Personal Information Collected:

Company name, customer name, mobile phone number, company phone number, email, address, and other optional items

3. Retention and Use Period of Personal Information:

Personal information is promptly disposed of when the purpose of collection or provision is achieved.

However, for smooth consultation services, the content may be retained for up to 3 months after consultation completion. If there is a need to retain it under other laws such as the Electronic Commerce Consumer Protection Act, it may be retained for a certain period.

Songwoo EM Co., Ltd. (hereinafter referred to as "the Company") considers your personal information important and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection."

Through this privacy policy, the Company informs you about the purposes and methods of using the personal information you provide, as well as the measures taken to protect personal information. In case of any revisions to this privacy policy, the Company will announce them through website notices (or individual notices).

This policy is effective from September 1, 2022.

1. Items and Methods of Collecting Personal Information

a. Items of Personal Information Collected
The Company collects the following personal information for information provision: - Company name, name, email, contact number, address, and other optional items.

b. Methods of Personal Information Collection
The Company collects personal information through website inquiries and cooperation consultations.

2. Purposes of Collecting and Using Personal Information

Information dissemination, content provision.

3. Retention and Use Period of Personal Information

Personal information of users is promptly disposed of when the purpose of collection or provision is achieved.

4. Procedure and Method of Personal Information Disposal

Personal information is promptly disposed of when the purpose of collection or provision is achieved. The procedure and method of personal information disposal by the Company are as follows:

a. Disposal Procedure:
While receiving the information provided by the Company, personal information is continuously retained and used by the Company to provide information. Personal information is promptly disposed of when the collection purpose or provision purpose is achieved. However, if there is a need to retain it under the Commercial Act or other laws, the personal information may be retained for a certain period for the purpose of retention. In this case, the personal information is managed only for retention purposes.

b. Disposal Method:

- Personal information printed on paper is destroyed by shredding or incineration.

- Personal information stored in electronic file format is deleted using technical methods that cannot regenerate records.

5. Provision of Personal Information

The Company does not provide users' personal information to external parties as a general rule. However, exceptions may apply in the following cases:

- When users have given prior consent.

- When there is a request from investigative agencies according to the procedures and methods prescribed by law for investigation purposes.

6. Installation/Operation and Refusal of Automatic Personal Information Collection Devices

The Company does not automatically collect personal information using 'cookies' or similar devices that store and retrieve information about users.

7. Rights and Obligations of Users

Users have the right to access, modify, and delete their personal information provided at any time.

If users wish to view, modify, or delete their personal information, they can request it by sending an email to the Company's personal information manager.

If users request deletion of personal information, the Company will permanently destroy the data in a form that cannot be regenerated.

Users have the right to protect their personal information and also have the obligation to protect themselves and not infringe on others' information.

Users should enter their personal information as accurately as possible and be careful to prevent their personal information from being leaked to prevent any unexpected incidents.

For children under the age of 14, legal guardians have the right to access, modify, or withdraw consent for the collection and use of their children's personal information.

8. Contact Information of Personal Information Management Officer and Department

Users can report any inquiries related to personal information protection to the personal information management officer or the relevant department while using the Company's services. The Company will respond promptly with sufficient answers to users' reports.

- Management Planning Headquarters: Sales Department

- Email: swem@songwooem.com

For other inquiries or consultations regarding personal information infringements, please contact the following organizations:

- Personal Information Dispute Mediation Committee (www.1336.or.kr / 1336)

- Korea Internet & Security Agency (www.eprivacy.or.kr / 02-580-0533~4)

- Cyber Investigation Division, Supreme Prosecutors' Office (http://icic.sppo.go.kr / 02-3480-3600)

- Cyber Terror Response Center, National Police Agency (www.ctrc.go.kr / 02-392-0330)